# End-User Monitoring — AppTracker

**URL:** https://securesys.com.tr/en/products/end-user-monitoring-apptracker

### See Which Application Your Users Use and for How Long

In corporate estates, end-user devices carry critical importance not only from a security perspective but also for operational efficiency and software licence management.

Many organizations cannot clearly measure;

- Which user uses which application,
- Whether an application is genuinely being used actively,
- For how long licensed software is used,
- How much time users spend in which applications,
- For how long computers stay active or idle

these figures.

This lack of visibility can cause both high software licence costs and operational inefficiency.

**AppTracker** is the application activity tracking solution measuring which user actively uses which application, and for how long, on user and server systems. SecureSys's current product page positions AppTracker particularly for **licence efficiency and staff performance management**.

### What Is End-User Monitoring?

End-user monitoring is the central measurement and reporting of the application usage activity taking place on user devices.

This approach differs from classic security logging.

The aim is not merely to answer the question;

**"Did the user log into the system?"**

but to be able to answer the question;

**"Which application did the user genuinely use, and for how long did they use it actively?"**

this question.

This visibility is important particularly for software licence optimization, user activity analysis and the measurement of business processes.

### What Is AppTracker?

AppTracker is application activity tracking software measuring the usage duration of the applications running on endpoint and server systems, per user.

The product makes the;

**User → Application → Active Usage Time → Idle Time → Reporting**

relationship visible.

Karmasis's product description states that AppTracker measures not only active application usage time but idle time on the computer as well.

### How Is Application Usage Time Measured?

An application being open on a computer does not mean that application is genuinely being used.

Microsoft Excel, for example, may stay open for eight hours while the user has worked actively for only two.

AppTracker therefore focuses on measuring the application's active usage time rather than merely whether the process is open or closed. The SecureSys product page also states that the product measures "which user actively uses which application, and for how long".

This distinction is extremely important in licence and efficiency analysis.

### Active Time and Idle Time

One of AppTracker's important use cases is separating active time from idle time.

For example;

**08:30 – Computer switched on 09:00 – Excel used actively 10:15 – User went to a meeting 11:00 – Computer idle 11:30 – CRM used actively**

usage behavior of this kind can be analyzed.

More meaningful data about genuine working activity, not merely session duration, can thereby be obtained.

### Software Licence Efficiency

Corporate software licences are one of the significant cost items.

Particularly;

- Microsoft Office
- Adobe
- AutoCAD
- SolidWorks
- SAP clients
- ERP software
- Design tools
- Engineering applications
- Specially licensed corporate applications

can create high per-user or per-device licence costs.

Organizations mostly cannot tell, however, how much of the licensing they have bought is genuinely in active use.

At this point AppTracker helps answer the questions;

**How many licences are there? How many users genuinely use them? For how long are they used? Is the licence genuinely necessary?**

these questions.

### Detecting Unused Licences

An organization may hold 200 expensive engineering software licences, for example.

As a result of AppTracker measurements, however, the;

**200 Licences ↓ 120 Active Users ↓ 40 Occasional Users ↓ 40 Unused Licences**

picture may emerge.

This visibility can provide significant cost optimization at licence renewal time.

### SaaS and Software Cost Optimization

With the rise in software spending in corporate estates, the **Software Asset Management – SAM** approach has become more important.

Application usage analysis solutions such as AppTracker assess the;

**License Inventory + Application Usage + Active Time + User Analysis**

data together so licence decisions rest on measurable figures.

### Per-User Application Visibility

With AppTracker, which applications users actively use can be seen centrally.

For example;

**User: Ahmet Yılmaz**

- Outlook: 3 hours 20 minutes
- Excel: 2 hours 10 minutes
- ERP: 1 hour 45 minutes
- Chrome: 55 minutes

reports of this kind can be produced.

This visibility can help operations teams understand users' real application needs.

### Per-Department Analysis

Usage data can be assessed not only per user but per department.

For example;

**Finance Department → Excel → ERP → Outlook**

and;

**Engineering Department → CAD → Project Management → Document Management**

different application profiles of this kind can be built.

Per-department software licensing decisions can thereby be made more accurately.

### Application Inventory

Organizations can hold a large number of different applications on user devices.

AppTracker usage data can help the organization's real application inventory be understood.

This visibility can be used for;

- Identifying unnecessary applications
- Detecting non-standard software
- Analyzing licence costs
- Software standardization

these purposes.

### User Activity Analysis

End-user activity analysis should not be assessed as performance measurement alone.

The real purpose is to bring out which applications are used, and to what extent, in business processes.

A newly purchased CRM application may have been rolled out across the organization, for example.

AppTracker data, however, may show the;

**500 Users ↓ Logged into the CRM: 320 ↓ Using it actively and regularly: 180**

result.

This situation can provide important information about the software's user adoption or training needs.

### AppTracker in Digital Transformation Projects

When an organization rolls out new software, completing the deployment alone is not enough.

The real question;

**"Has the user genuinely started using this application?"**

should be this.

AppTracker can therefore be used to measure user adoption after;

- ERP migrations
- CRM projects
- Microsoft 365 migrations
- New corporate software projects
- Digital transformation projects

these initiatives.

### Application Usage Trends

AppTracker data can be analyzed over time so increases or decreases in application usage become visible.

For example, the;

**January → 1,200 hours February → 1,450 hours March → 1,900 hours**

usage trend can show that adoption of the application within the organization is rising.

### Use in Staff Performance Management

AppTracker can use user activity data as supporting information in performance assessments.

Software usage time alone is not enough to measure employee performance, however.

A user working in Excel for eight hours, for example, does not directly mean higher performance.

The correct approach is therefore;

**Application Activity + Business Output + Role + Department + Process KPIs**

assessing these together.

AppTracker's vendor page also states that assessing active usage and idle time together helps staff performance management be carried out more soundly.

### Visibility of Remote Workers

In hybrid and remote working models, users being physically in the office is not a meaningful indicator of performance or activity.

End-user activity tracking systems can help the central assessment of application usage across different working environments such as;

**Office + Home Office + Remote User**

these settings.

### Application Usage on Servers

AppTracker does not focus on end-user computers alone.

According to SecureSys's product description, which user actively uses which application on **server systems** can also be measured.

This capability is important particularly for understanding real usage on;

- Terminal Server
- RDS
- Shared application servers
- Multi-user server applications

these systems.

### The Licence Renewal Process with AppTracker

Carrying out usage analysis before renewing a software licence can provide a considerable cost advantage.

The recommended process:

**Licence Inventory → AppTracker Usage Data → Active User Analysis → Occasional Usage Analysis → Determining Licence Need → Renewal / Reduction / Reallocation**

can be carried out in this way.

### Reallocating Software Licences

Rather than cancelling some licences entirely, taking them from users who do not use them actively and allocating them to new users can be more appropriate.

For example;

**User A → does not use the licence ↓ Licence reclaimed ↓ User B → licence assigned**

This approach can reduce the need to buy new licences.

### AppTracker and KVKK

In end-user activity monitoring projects, personal data and employee privacy must be taken into account.

Data being technically collectable does not mean every piece of data should be collected without limit.

Organizations need to assess matters such as;

- Purpose limitation
- Data minimization
- Transparency
- Authorization
- Retention periods
- Log access
- Employee notification

in line with their legal obligations.

AppTracker should therefore be positioned not as "covert employee surveillance" but as a **measurable and controlled application usage analysis** tool.

### The Difference Between AppTracker and Security Products

AppTracker is not an EDR or a DLP.

- **EDR** — detects the threats and attacks on the endpoint.
- **DLP** — controls sensitive data movements.
- **AppTracker** — measures application usage activity and duration.

These technologies serve different purposes but can be used together.

**AppTracker + EDR + DLP**

In modern endpoint visibility;

**AppTracker → Application Usage**

**EDR → Security Activity**

**DLP → Data Movement**

together can form a more comprehensive end-user visibility.

### Who Is AppTracker Suitable For?

AppTracker can be assessed particularly for;

- Organizations using a large number of licensed software products
- Organizations wanting to reduce software costs
- Estates using Terminal Server
- Organizations wanting to analyze user application needs
- Digital transformation projects
- Remote and hybrid working environments
- Organizations carrying out Software Asset Management
- IT managers
- CIO / CTO organizations
- Human resources and operations teams

these estates.

### The AppTracker POC Process

A controlled POC can be carried out in SecureSys AppTracker projects.

- **\1. Determining the User Group** — the pilot users and devices are selected.
- **\2. Agent Deployment** — AppTracker components are brought into service on the systems determined.
- **\3. Application Inventory** — the applications in use are made visible.
- **\4. Active / Idle Analysis** — real application usage times are measured.
- **\5. Licence Analysis** — the usage rates of licensed applications are assessed.
- **\6. Department Reports** — per-user and per-department usage analyses are produced.
- **\7. Reporting** — measurable usage output is presented to management and IT teams.

### SecureSys AppTracker Solutions

At SecureSys, in AppTracker projects we address not merely product deployment but the;

**Current State Analysis → Licence Inventory → POC → Deployment → User Groups → Application Classification → Activity Analysis → Reporting → Licence Optimization → Operations and Support**

processes together.

### Manage Software Licences with Usage Data, Not Guesswork

Software having been bought does not mean it is genuinely being used.

Real licence optimization is possible by answering the questions;

**Who is using it? How much are they using it? Are they using it actively? Is the licence genuinely necessary? Can it be transferred to another user?**

these questions.

**With SecureSys AppTracker, make user application activity visible, measure the real usage of your software licences and manage your IT costs on data.**

**Request a demo, POC and quote for AppTracker**